Authority Model
The governing body member carries fiduciary obligation. The reviewer issues readiness certifications. The utility manager submits the governed record. TORBU enforces those authorities through workflows, approvals, and audit trails.
SC-WIIC / Technical Staff
Supervises statewide posture
Workflow Entry Point
State Accountability Dashboard → Screen 8
Tracks submissions, readiness certifications, improvement plans, corrective timeframes, training evidence, and appeals across the state. SC-WIIC delegates review authority to technical staff.
State Dashboard
Utility Profile
Technical Staff Review
Certification Record
Statewide posture updated
Outcome: Maintains statewide review visibility and auditable readiness posture.
Utility Operations Director
Manages utility readiness
Workflow Entry Point
Utility Readiness Profile → Screen 2
Reviews asset, workforce, capability, and reporting gaps before the utility submits evidence.
Utility Profile
Asset / Workforce Review
Submission Readiness
Technical Staff / Authorized Review
Certification Record
Outcome: Maintains funder-ready operational readiness.
Engineering / Asset Lead
Validates infrastructure evidence
Workflow Entry Point
Asset Evidence → Screen 3
Reviews inspection evidence, condition scores, risk prioritization, lifecycle planning, and CIP alignment.
Asset Evidence
Condition / Risk Review
Lifecycle Validation
Technical Staff / Authorized Review
Certification Record
Outcome: Turns risk-prioritized asset evidence into funder-ready infrastructure posture.
Board Member / Governing Body
Fiduciary oversight and training readiness
Workflow Entry Point
Board Member Portal → Screen 11
Reviews utility accountability posture at a governing level. Completes required quadrennial governance training. Does not access evidence registers, review queues, or certification records. Completion is recorded individually; The record flags quorum status.
Board Portal
View plan status
Complete training
Completion recorded
Readiness quorum updated
Outcome: Individual training record attributed by name, provider, and date. Utility readiness record reflects quorum status.
CTAM Instructor
Configures and publishes governed cohorts
Workflow Entry Point
Governed Workflow → Screen 5
Holds active AMA credential. Configures deployment instance before any cohort goes live. Publish gate enforces Authorized Reviewer authority. No active Authorized Reviewer, no cohort.
Configure deployment
Pass publish gate
Activate cohort
Monitor completion
Attest and close
Outcome: Governed cohort record attributed to instructor, location, date, and Authorized Reviewer authority. Feeds readiness workforce evidence chain.
CTAM Supervisor
Validates workforce evidence
Workflow Entry Point
Certification Registry → Screen 5
Confirms competencies, methodology use, renewal status, and supervisor signoff before evidence advances.
Workforce Readiness
CTAM Operational Workflow
Supervisor Validation
Technical Staff / Authorized Review
Certification Record
Outcome: Turns operational competency into governed certification evidence.
CTAM Learner
Completes governed CTAM curriculum
Workflow Entry Point
Learning Path → Screen 5
Completes assigned CTAM coursework, exercises, quizzes, and field activities inside TORBU. Progress, assessment completion, instructor review, PDH credit, and certification readiness are recorded in the governed platform record.
Participant View
Module Progression
Assessment Completion
Instructor Review
Certification Readiness
Outcome: Training activity becomes governed workforce evidence tied to certification readiness and readiness review posture.
CTAM Administrator · BAMI-I
Manages canonical curriculum and certification standards
Workflow Entry Point
Methodology tab → Screen 5
BAMI-I controls this role. Versions and publishes the canonical CTAM curriculum. Approves instructor registry. Manages CB review queue for AMA certification and AMA applications. TORBU enforces the standards this role sets.
Version curriculum
Publish to platform
Approve instructors
Review CB queue
Manage renewals
Outcome: Single authoritative curriculum version governs every deployment. BAMI-I retains full methodology control. TORBU enforces it operationally.
How distributed roles converge into one record
Each role enters through a different operational context. TORBU governs review, evidence, and accountability through one supervisory path.
Utility submits evidence
→
Technical Staff / Authorized Review
→
Accountability Certification Record
TORBU uses existing platform primitives: roles and hierarchy, journeys and milestones, publish gates, structured records, and completion logic.